Frequently Asked Questions
How does the body analysis work?
You take or pick one to three body photos in the guided flow. Your device first measures a few proportions locally, then the photos and those measurements are sent for AI analysis, which returns a report with muscle scores by region, symmetry, posture, and an estimated body-fat range. The result is an estimate for training guidance — it is not a medical measurement or a diagnosis, and it does not replace advice from a doctor or a qualified trainer.
Are estimates and results accurate?
They are estimates and may not be perfectly accurate. They are intended as a helpful guide, not professional, medical, or dietary advice.
Is my data private?
Yes. We don't sell your data, show ads, or track you across other apps. There is no account — your history and preferences are stored only on your device.
Subscriptions & Cancellation
Subscriptions are managed through your Apple ID settings. To cancel, open Settings on your device, tap your name, then Subscriptions, and manage the subscription there. Cancelling stops future renewals; you keep access until the end of the current period.
Refunds
Refund requests for App Store purchases are handled by Apple. You can request a refund from Apple at reportaproblem.apple.com. If something went wrong on our side, email us and we'll do our best to help.
Deleting Your Data
You can remove your data at any time: FitMax has no account, so there is nothing to delete on a server. Everything the app stores — your profile, your analysis reports and their photos, your plans, and your workout history — lives only on your device, and Settings → Delete My Data erases all of it permanently in one step. Removing the app does the same. Note that a result card you chose to save lives in your system Photos library and is not affected, and neither is your subscription — manage or cancel it from your Apple ID settings.. Your history and preferences live only on your device, so clearing them in the app or deleting the app removes them. Note that deleting the app itself does not cancel an active subscription (see above).
If you need help deleting your data or have any other request, email support@aurelionlabs.digital and we'll assist you.